Managed IT Support Since 1991

Business IT Solutions From People Who Actually Give a Damn

We are local technicians who treat your business as if it were our own. Clients stay with us 10+ years on average, our team averages 12+ years at Kinetix, and we still believe in picking up the phone, showing up in-person, and earning relationships that last decades.

We’ve been serving Michigan businesses since 1991, without private equity ownership or revolving account managers – just experienced professionals who care about your success first and foremost.

The IT Security Crisis For Michigan Medical Practices

FREE GUIDE

The Small Business Cyber Security Crisis

Urgent And Critical Protections Every Small Business Must Have In Place NOW To Protect Their Bank Accounts, Client Data, And Confidential Information

Kinetix Services

Managed IT Support

You get 24/7 monitoring backed by two Michigan offices, so problems are caught before they become emergencies.

Managed Cybersecurity Services

Protection is sized to your risk and your budget, not a one-size template built just for someone else's business.

Co-Managed IT Services

Get extra hands and expertise for your internal IT team, without stepping on their work.

TelecomConsulting Services

Our VoIP systems are built around how your team actually communicates, instead of how a vendor wants to sell you a phone.

Why Choose Kinetix for Your IT Services

1

We Give a Damn
You and your success matter to us. That’s why we’re committed to giving you our very best with reliable, trusted IT support.

2

15-Minute Response, Guaranteed
Two Michigan offices and 24/7 monitoring mean a live person picks up when you call.

3

IT Explained in Plain English
We talk in business terms, not jargon, and coordinate everything so you don't have to.

4

Trust We Earn, Not Require
Our average client has worked with us for over 10 years. We keep these relationships by consistently proving our value.

5

Advice Sized to Your Reality
We recommend what fits your budget and your timeline, and what you actually need, not just what's easiest for us to sell.

HERE’S WHAT OUR CUSTOMERS ARE SAYING

They can fix any IT problem!

With our large infrastructure setup, we have diverse technological needs that span across servers, workstations, wireless, VoIP, and our practice management system. Kinetix manages all aspects of our technology and with the multitude of skill sets on their team, assigns or escalates problems to the proper engineer to fix the problem quickly. We appreciate their proactive monitoring and the contingency plans they have implemented. They keep our systems current and our data safe.

Dawn Carpenter Grand Rapids Women’s Health

Over a decade of sound technical advice!

We’ve trusted Kinetix with our IT support for over 10 years and the technical guidance and solutions they have provided allowed us to match technology with our growth as well as stay compliant with privacy regulations. If you want fast and efficient service, I highly recommend Kinetix!

Jan Bentley Centennial Park Counseling

Prompt, Knowledgeable, and Reliable

We needed a reliable vendor that could service all our IT needs with prompt and reliable service. Other IT vendors we’ve used previously didn’t understand our network needs or operations.  Since we moved over our service to Kinetix, we have had speedy response times, reliable service, and without disruption to our manufacturing facility.  We found the switch to Kinetix was a smooth and seamless transition.  We are delighted with the quality of work that Kinetix provides us!

Chuck Stranc CEO
CGS Imaging

IS YOUR MSP STILL THE RIGHT FIT?

To help determine whether your current MSP is helping your organization grow or holding it back, we created a short, self-guided quiz. In just a few minutes, you'll receive a score and discover whether your current IT relationship is keeping pace with your business goals, or if it may be time to explore other options.

About Kinetix

Kinetix provides small business IT support and infrastructure services (network, Microsoft 365, VoIP, data backup, and security) across Michigan so your team can focus on running the business, not fixing it.

  • No geek speak.
  • 15-minute or less response time, guaranteed.
  • 35+ years in business, serving Michigan since 1991.
  • Transparent, straightforward pricing, with no surprise bills as you grow.
  • Awarded the HIPAA Seal of Compliance.
  • Average staff tenure of 12+ years, with over 200 years of combined IT experience.
  • Average client relationship of 10+ years, earned and re-earned.